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Ready to make a reservation? Here's how it works:
Step 1: Call or e-mail us with a reservation
request. Phone calls are accepted during regular business hours only (please see business hours at bottom of page) and
e-mails are welcome 24 hours a day. When calling or e-mailing, please have the following information available:
Name
Phone number and/or e-mail address
Age & gender of child(ren)
Destination/location
Travel dates
List of equipment you wish to rent
We may be out of the office when you
call or e-mail, but please leave a detailed message/e-mail and we'll definitely respond within one business day.
Step 2: We'll verify that we have the equipment available
for rent during your requested dates and offer you a definite price quote. At that time, we will make arrangements with you
to issue your rental paperwork which consists of an invoice, payment forms and rental agreement. Depending on how far in advance
your make your reservation, we will either mail, fax or e-mail your paperwork.
ALL ORDERS MUST BE SECURED WITH A VALID VISA OR MASTERCARD.
**Please note that if you are
placing an order that is to be delivered within the next 21 days, we may not be able to mail your paperwork to you. We
will issue your paperwork via fax or e-mail only, so please have either a fax number or e-mail address available when placing
your reservation. If you select e-mail delivery, you must have Microsoft Word and a printer in order to open and complete
the paperwork.
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Toll-free phone number: (888)854-GEAR [4327]
Local phone number: (410)775-0550
Fax number: (888)731-1016
E-mail: info@gearwhileyourehere.com
Our business hours are as follows:
Monday through Friday: 10 a.m. until 5 p.m.
Saturday and Sunday: closed
(open for delivery & pick-up service only on weekends)
We are closed on most major holidays
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Gear While You're Here * P.O. Box 336 * Union
Bridge, Maryland * USA * 21791
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